We will grant a full refund or replacement on the subtotal of any order that is defective in quality or does not meet the description of the product according to the information provided on the web site. Because we offer so many variables such as color, size and font style, it is rare that we are able to reuse returned items. Nevertheless, as a courtesy to our customers, we accept returns of any non-defective product within 30 days and will extend a 75% credit of the original subtotal to be applied towards any future purchase. The credit can go toward any future purchase. Please feel free to contact us with any questions or concerns.